At Dugout Turf, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a booking on our website.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, phone number, email address, and payment details provided during booking.
  • Usage Data: IP address, browser type, device information, and interaction with our website.
  • Booking Details: Date, time, and type of turf booking.

2. How We Use Your Information

Your data is used to:

  1. Confirm and manage your bookings.
  2. Communicate with you about your reservations, cancellations, or offers.
  3. Improve our website, services, and customer experience.
  4. Process payments securely.
  5. Send promotional updates and special offers (only if you opt-in).

3. Sharing of Information

  • We do not sell or trade your personal information to third parties.
  • Information may be shared only with trusted service providers (e.g., payment gateways, IT support) for business purposes.
  • We may disclose information if required by law, court order, or government regulation.

4. Data Security

  • We use secure payment gateways and SSL encryption to protect your data.
  • However, no online transmission is 100% secure. By using our website, you accept this risk.

5. Cookies Policy

Our website may use cookies to enhance user experience, analyze site traffic, and improve services.

  • You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

  1. Access and request a copy of the data we hold about you.
  2. Request corrections to inaccurate or outdated information.
  3. Opt-out of receiving promotional messages anytime.
  4. Request deletion of your personal data (subject to legal requirements).

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.